عنوان مقاله [English]
The importance of quality management systems in organizations and defense industries is an undeniable fact that is the foundation for growth and development of the quality movement on the national level. One of the most powerful statistical techniques in the collection of quality engineering techniques and statistical tools is the design of experiment. A very desirable feature in the integrity of the process is shown concerning with the standard ISO9001 where organizations were asked for the characteristics and trends of processes and products to provide the results of monitoring and measurement. In other words, the innovation of this research in the field of application of design of experiments is to measure the effects of various factors on the process of quality management system. In this study, we investigate the history of applications and benefits of design of experiments technique as well as how the results analyzed. The important case study of this research was in the defense industries organization and ten selected industries. The conducted analyses show that the change from decentralized to centralized training planning, or the change of management style from open to closed, is a not significant difference in the performance of the process, such that the main reasons are the same in traditional methods as in the planning and management styles of the organization or due to inactivity of processes. In both cases, the fundamental changes within the above-mentioned concepts in the field of executive demands are asked. To conclude, the necessity for fundamental changes in the concepts of training planning and management style is emphasized as inevitable. Moreover, another innovation of this study is the verification of the application of the proposed technique in a quality management system, including its process.